Which two resources should a consultant use to keep nonprofit staff informed about the latest Salesforce platform features?

Using Trailhead is particularly effective for keeping nonprofit staff informed about the latest Salesforce platform features because it provides engaging, self-paced learning modules that cover new updates, best practices, and feature releases. Trailhead is designed with a focus on hands-on, practical learning, making it easier for users to understand how to apply new features to their specific organizational needs. Nonprofit staff can benefit from the tailored learning paths and modules that relate directly to their use of Salesforce within a nonprofit context, which enhances their ability to leverage the platform effectively.

In addition, the Power of Us Hub can also play a significant role in this process. It's a community where nonprofit users can share experiences, ask questions, and learn from one another, thus keeping users informed about updates and best practices.

Salesforce Known Issues, while important for tracking existing problems with the platform, does not serve as a proactive resource for learning about new features. Similarly, Salesforce Help provides documentation and support resources, but it may not be as user-friendly or engaging as Trailhead for staff looking to learn about new functionalities comprehensively.