What should be the first step when a nonprofit plans to track volunteer hours in NPSP?

The initial step in tracking volunteer hours effectively within the Nonprofit Success Pack (NPSP) is to align with community stakeholder goals for volunteer involvement. This involves engaging with the community and understanding the specific needs, expectations, and objectives related to volunteer efforts. By establishing a clear understanding of these goals, the nonprofit can ensure that its tracking initiatives are relevant and impactful, fostering stronger relationships with stakeholders and volunteers alike.

This foundational step establishes a vision and framework for how volunteers' time and contributions will be recognized and utilized. It also aids in designing a system that accurately reflects the organization's mission and strategic priorities, ultimately guiding subsequent actions such as setting up the Opportunity object or creating custom fields. Understanding stakeholder goals is critical for designing meaningful volunteer programs and tracking that aligns with the organization's overall strategy.