What capability does the Engagement Plan feature in NPSP provide?

The Engagement Plan feature in NPSP (Nonprofit Success Pack) is specifically designed to track engagement with individual donors. This capability allows organizations to create tailored engagement strategies for each donor, ensuring that their interactions are meaningful and aligned with the donors' interests and preferences. By leveraging Engagement Plans, nonprofits can effectively monitor each donor's history and interaction points, which helps in building stronger relationships over time. This focus on individual engagement enhances donor retention and potentially increases support, as donors feel more valued and connected to the mission of the organization.

The other capabilities mentioned in the options, while important in their own right, do not specifically pertain to the primary function of the Engagement Plan feature. Customizing service offerings, automating grant renewals, and facilitating event management are distinct functionalities that serve different aspects of nonprofit operations but are not the core purpose of Engagement Plans.