If a nonprofit identified issues with its translated relationship picklist values, what should be verified first?

To effectively troubleshoot issues with translated relationship picklist values in NPSP, verifying that reciprocal values are present in NPSP settings is vital. This ensures that the relationships are correctly established and represented in the system.

Reciprocal values are crucial because they define how relationships reflect on both ends within the system. If these values are missing or improperly set, it can lead to inconsistencies in how relationships display, particularly in translations. By confirming their presence, you are taking a foundational step toward resolving any translation-related discrepancies, as these values play a key role in how relationships function across different user interfaces and languages.

Additionally, while validating translations for a specific language, checking the assigned locale for users, ensuring the Translation Workbench is enabled, and confirming that the system accommodates translations are all important. However, the priority should be on ensuring the reciprocal values are correctly established to address the core issue at hand.